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Operations Manager
Location:
Montego Bay
Description:
Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability, through the application of our five core values: Leadership, Training, Talent Acquisition, Rewards and Technology. We have transformed the Receivables Management process through technology that digitizes the customer communication experience.We are currently searching for an Operations Manager. The Operations Manager is responsible for Monitoring and driving the operations floor, as well as delivering counselor training, monitoring of supervisors and implementing company policies and procedures. As an Operations Manager you will also resolve problems and make recommendations for improving account handling processes. ESSENTIAL DUTIES AND RESPONSIBILITIES Management and supervision of an assigned counselor groupLeadership of their individual assigned counselor groupProficiency in the art of collecting moneyResponsible for the continued training and teaching of their individual staff's negotiation, tasking, and talk off skillsResponsible for all administrative tasks as needed for groupResponsible for aiding management in enforcing company policiesResponsible in presenting a professional demeanor and attitude at all times Job Requirements Employee must possess exceptional leadership, mentoring and communication skillsExperience in interviewing potential candidatesMust be competitive and goal drivenMust be detail orientatedMust have strong analytical skills and diligent with assigned tasksMust be technology literate, computer skills are necessaryMust be promptMust be self confident, motivating, and disciplinedExcellent verbal & communication skills required We offer: Paid Training, competitive salary with monthly bonus opportunity, PTO, Group Health/Life Insurance. We Offer a Career Not Just a Job
Company:
Segoso Caribbean
Posted:
April 15 on ApplicantPro, TalentPlusHire
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