This listing was posted on The Resumator.
Dispatch Agent - Montego Bay
Location:
Montego Bay
Description:
Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team. Now hiring for our Montego Bay Office: DISPATCH AGENT Job Summary: We are seeking Dispatch Agents with a minimum of 2 years in the BPO sector. The ideal candidate will have a background in dispatching operations, although it is not mandatory. The Dispatch Agent will be in constant communication with drivers and client to ensure all logistics needs are met. Specific Duties: Deliver outstanding carrier and driver experience. Use internal resources to gather data and conduct relevant analysis. Schedule and assign drivers to various routes. Track and monitor the progress of deliveries. Ensure compliance with safety regulations and company policies. Generate Reports as required. Handle administrative tasks related to the dispatch operation. Resolve issues and address inquiries from drivers and customers professionally and promptly. Perform other duties as assigned. Skills Required: Knowledge of logistics and transportation industry practices is a plus . Willingness to work under pressure. Ability to think fast on your feet during a crisis and respond accordingly with a contingency plan for future. Excellent communication skills both written and verbal. Ability to interact with customers comfortably and document the requirements. Great Multi-tasking skills. Qualifications : ASc. Degree is a plus. Working Knowledge of basic MS Office tools like Excel, Word and PowerPoint. Project Coordination Expertise preferred. Prior Experience with a Dispatching software is a plus. Required Experience : At least 1 year experience in Dispatch Services, Reservations, Sales or Customer Service. What we offer: Paid training Free Health Insurance Free Life Insurance Daily Lunch Allowance Paid Holidays Educational Assistance Career advancement programme Shuttle service Competitive Salary Employee engagement programmes: Staff Parties, Karaoke, Birthday club, Health & Wellness Club etc. All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check. While we appreciate the interest of all applicants, only shortlisted candidates will be contacted. Please read carefully before signing. Contax360 BPO Solutions is an equal opportunity employer. Contax360 BPO Solutions does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Contax360 BPO Solutions to hire me. If I am hired, I understand that either Contax360 BPO Solutions or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Contax360 BPO Solutions has the authority to make any assurance to the contrary.I attest with my signature below that I have given to Contax360 BPO Solutions true and complete information on this application. No requested information has been concealed. I authorize Contax360 BPO Solutions to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. I understand that if I am not hired within 30 days of this application, it will be null and void and will need to reapply. ELECTRONIC SIGNATURE NOTICE AND CONSENT This notice is intended to provide you with important information required by the Electronic Signatures in Global and National Commerce Act (E‐Sign Act).Consent: By entering your name, you consent to submit your employment application and all related forms, documents and information electronically. You further consent to conduct any matters related to the recruiting, application, background check and/or onboarding process electronically. Typing your name in the textbox under or on a form, entering your login password, and clicking on "Submit", will constitute your electronic signature.Right to Withdraw Your Consent: You have the right to withdraw your consent to receive disclosures and submit information electronically. If you choose to withdraw your consent, the application process will be terminated. You may withdraw your consent by contacting the Company, and typing in "Withdraw" in the textboxes for the Certification and Background Disclosure pages.Paper Copies of Electronic Records: If you wish to obtain a copy of your application, you may proceed with printing.Updating contact information: It is your responsibility to update the Company regarding any changes to your e‐mail address or other contact information.Powered by JazzHR
Company:
Contax360 BPO Solutions
Posted:
May 10 on The Resumator
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